You can contact Chi-Town-Weddings directly via the contact page for a private consultation.
#chitownweddings | @chitownweddings
Here are a few typical questions…
Q: Do you have any current promotions?
A: Yes! Book your wedding/event between December 1st 2019 and January 31st 2020 and you can save up to 20% off Photography services and Albums. Simple Package 8-10hrs: $480 off! Simple II Package 10-12hrs: $580 off! Kiss Package 6hrs: $300 off! Kiss II Package 8hrs: $400 off! Save on Albums too! Ultra Premium Albums save $136-$200 off! Premium Photo Books save $80-$127 off!
Q: Are you available to photograph my corporate event, birthday party, anniversary party…etc?
A: Yes, lively events are my specialty. I’m happy to photograph your event! Just reach out to me directly via email or my contact form.
Q: Do you do family portraits or new born photography?
A: Yes, my past clients often reach out to me to capture their new born baby or for a family portrait session. Reach out anytime via email or my contact form.
Q: Do you have a Drone (Quad-Copter) to take photos or video at my ceremony and reception?
A: Yes, I do. I also have a commercial license allowing me to legally operate a drone at your wedding. Taking photos or 4k video from a drone at your wedding is limited to out-doors, good weather and the vicinity to a nearby airport (we can apply for clearance 90 days in advance) Restrictions apply. Reach out directly for rates.
Q: Do you have a college Degree?
A: Yes, from Purdue University, Bachelors of Science in Digital Imaging
Q: How long have you been Photographing weddings?
A: My first wedding shoot was in 2005, but I really starting focusing on photographing Weddings in 2008… over 15 years.
Q: What is your photography style?
A: I would say my style is Creative, Spontaneous, Modern, Photo-journalistic/Candid and easily adaptable to personal style. I love to have input on photo ideas to make any photo shoot unique.
Q: Where can I read reviews, comments, or compliments about your photography services?
A: In a few places, my Wedding Facebook Page , Wedding wire and the Knot. Our studio has won “Best of the Knot” for 2014, 2015, 2016, 2017, 2019 and now 2020…making us part of the elite “Hall of Fame” boasting over 90 five-star reviews and we are still growing!
Q: What does it mean to win “Best of the knot”?
A: In order to receive the “Best of the Knot” award a professional must have a minimum of 10 5-star reviews for the previous calendar year. Only 3% of venders featured on The Knot win the “Best of the Knot” award. Venders receiving this award for at least 4 years are eligible for an even higher honor, “The Knot Best of Weddings Hall of Fame” . We are proud to be part of “The Knot Best of Weddings Hall of Fame”. These hard earned awards provide Brides and Grooms with additional confidence in the services provided by these winning venders. We want to ensure our clients that we can and will provide the highest quality services for them as their wedding photographer. Knowing you will be in best of hands on your wedding day allows you to simply enjoy your special day and leave all the hard work to the experts.
Q: Why don’t you post wedding photography package prices online?
A: As a wedding photography studio, we are not in the business of selling an off the shelf product that fits one size. Every package is customized and needs to be created with the attention of an expert who can utilize years of professional experience to create something that is unique to you, your family, friends, goals, and beyond. During the in person consultation we will share with you our complete “press kit” that includes reviews, a comprehensive price sheet, sample contract, album price sheet, mission statement and more. There are of course companies out there that have no local office or affiliation to the Chicago area where you can book a photographer on-line. At many of these photography studios you are not speaking directly to your photographer and we know from experience, communication is key to capture the perfect wedding shots! We offer more hands on client led services, we believe in building personal relationships prior to your wedding to ensure you are comfortable and to understand your vision for your wedding day.
Q: What if I live out of state and can’t meet with you in person?
A: This does happen from time to time. If so, we can schedule a phone call or video chat and I’ll send you a pdf “press-kit” prior to the call so we can review it together. If and when you are in town prior to your wedding, we can meet to talk about your wedding details. I am happy to accommodate your needs and meet at the venue, a cafe, or maybe in the area where we plan to take most of your wedding photos. I’m flexible and feel its important that we do meet prior. (see question above)
Q: I have my own ideas and or I have a photographer in the family…are you open to ideas?
A: Yes, I’m always open to new ideas. I love it when you, your guests or a family photographer share an idea. I’m open to trying new things and to doing what it takes to ensure you love your wedding photos. In my experience, the more ideas the better. I’m also on Pinterest…so pin away and share your boards with me! I’ll save them and refer to them while we are shooting and if I see that we can replicate something you’ve pinned, we’ll give it a try!
Q: Can you send me a link to a complete wedding you photographed?
A: I’m sorry, but no I am not at liberty to share a link for an entire wedding. I will however allow you to flip through a complete event on my Ipad when we meet in person. There is no way to protect the privacy of my clients when sending a link to a gallery. Photos are easily downloaded and weddings are packed full of private, often emotional and possibly sensitive moments captured.
Q: Will I be able to contact you before the wedding?
A: Yes, I’m always available for my clients. All of my clients have my cell number, my office number, and my email. You can call, text, or email, and I will respond as quickly as I can. We will have plenty of time together prior to your big day to talk and get to know one another as well. I typically meet with my clients to formalize and sign the contract, again we see each other at the engagement shoot, perhaps a walk thru at the venue and I am available to speak with you as needed prior to the wedding. As well, I like to go over your preferred timeline two to four weeks prior to the wedding. These personal interactions and accessibility make me stand out among other wedding photographers, when you call or text, you will be speaking directly with me, not a sales agent or an assistant.
Q: What makes you stand out in the wedding photography industry?
A: My personality and my work. I’ll capture 100’s of amazing photos on your wedding day. I can achieve mood and creativity with my camera and lenses that don’t require Photoshop. I can go with the flow and be positively directed to capture the moments requested by the Bride and Groom and find other candids along the way. I think quick on my feet and when necessary find alternatives if the situation arises. I stay positive and keep moving with a smile. I love photography, I enjoy finding beauty in people and in nature, and I’m reminded at every wedding why I married my beautiful wife.
Q: What do you like best about shooting weddings?
A: I really enjoy the positive energy created by the Bride, Groom and wedding party. This translates well into photography and these are some of the moments that make shooting weddings preferable to me. I love that I can share unique images with the Bride and Groom on the spot, and they can see their vision and their love unfolding. I love it when they’re smiling big after taking a quick peak at a shot I just captured of them.
Q: What do you do when not busy photographing weddings?
A: I have my wife and young daughter to keep me busy, I truly enjoy spending time with them. My freelance schedule allows me to play a more active role as a father and a community member, I am able and enjoy volunteering in her classroom/school/Girl Scout troop. I have a deep passion for architecture, traveling, food, and exploring urban environments. I spend time studying architecture, and often find it pleasing to place the Bride and Groom in unique settings of interest. I visualize as a wedding photographer and as a student of the world where that placement should be, and find myself searching for angles and views with architecture in mind. I enjoy simple pleasures and being an active member in our society.
Q: I’m planning a destination wedding, will you travel to our wedding?
A: Yes, I am happy to travel to your wedding. Every wedding is unique…the quick response without knowing any details would be my services fee plus the added cost of travel, and hotel if needed. Contact me for details about your destination wedding!
Q: Do I get all the high-res files from my wedding on a CD?
A: Yes, you will receive a CD/DVD or USB of all the photos from your Wedding. All photos will be posted to an online private gallery. You will be able to print any of these files. You can also download them from a zip file or Dropbox.
Q: Can I have the “RAW” files?
A: No, the “RAW” files would be useless to you. My process is to deliver beautiful images to you that are not only printable, but usable. The “RAW” files do not reflect edits, and you can not open them or print from them. The High Res jpgs are fully edited and exported to you to provide amazing prints and shareable images. If necessary, you can purchase the highest-res commercial grade files (.dng file) from me.
Q: I’ve lost my photos/hard-drive crash…etc. Will you send me another disc or post them online again?
A: Yes of course! Chi-Town-Weddings goes to great lengths to make sure your wedding files are carefully archived for years to come. Weddings are kept just over a year on two local computers plus an off site server and each of these are backed up to another external drive. After a year and 3 months, your photos are removed from my local computers and burned on to a DVD and stored in a fire proof safe. If you lose your images within 1 year and 3 months of your wedding date, I will provide the images to you at no cost. After that time frame, a small Archival fee of $150 is charged adding $75 for each year after the second year from your wedding date. This process protects your images to ensure I will not lose them even if I have an error or an unforeseen emergency on my end. To go and above and beyond I also use dropbox to archive/backup all photos that are stored for any period of time. Your files are then shared to my network on various locations. In the event my personal work space is damaged due to fire or water, there is a backup offsite + in a fire safe on DVD’s.
Q: How much is the down-payment to hold the date/book you for my wedding?
A: Its a minimum of 1/3 of the total to hold the date. The 2nd 1/3 payment will be due 45 days prior to your wedding. The Final payment is due the day of your wedding. We try to be flexible with payment options, just let us know what you need.
Q: Can I create a custom wedding package?
A: Of course! We are happy to help you create a custom wedding package based on your specific needs and vision. We understand not everyone has the same version of a dream wedding, budget requirements, timeline, and/or need for particular extras. Just ask me and we’ll design the perfect solution just for you.
Q: What are my options for method of payment?
A:We can process credit cards over the phone or in person via “Square“. If you prefer Paypal, I can request money though your email or you can send me money as a friend or family with no fee. I can also accept Chase QuickPay ,and Payment via Venmo, and PCN Bank. If your bank has a free money transfer service, please advise and I’m happy to sign up to complete the transfer with your Bank. I will also accept personal checks and/or cash. For electronic payment I use the email firstname.lastname@example.org on Paypal, Chase and PCN…Most free transfer services will work with my email and or cell number: 312-498-7087.
Q: What type of camera and lenses do you use?
A: I prefer photographing with Canon cameras and currently photograph all weddings with an EOS-R 30mp mirrorless camera and a 5D Mark III 23mp camera. I use a variety of Canon zoom and fixed focal length lenses depending on the space allotted, available light, possible restrictions of the church, distance from the subject, indoors or outdoors and possible time limitations. These lenses travel with me to all weddings:
28-70mm F/2.0 – The fastest (and only) zoom lens in the world that can shoot f/2.0 from 28mm all the way to 70mm. New in my bag for 2019.
70-200mm f/2.8 – Perfect when limited at the Church or when required to shoot from a distance
50mm f/2.5 compact macro – Portraits, details @ 1:1 and low light.
17-35mm f/2.8 – Ultra wide for tight spaces and creative/unique shots.
Q: Our Church or reception is very dark/has limited light… will you still be able to capture the moment?
A: Yes, as an expert photographer I can work under limited circumstance and make sure to capture the moment! Both of my cameras are very powerful even at low light levels with the ISO cranked up (light sensitivity). I have 4 powerful battery operated flashes (Canon EX-RT 600’s) that work wirelessly together lighting even the darkest of rooms. I also use 2-3 small flash stands that can be moved quickly into position to ensure that each moment is captured in the perfect light.
Q: Do you work with an assistant?
A: Yes, depending on the job requirements. It often makes sense to have my assistant work alongside me based on the shooting scheduler, location(s),timeframe, and necessary equipment to complete the shoot. When working with my photo booth, I always use an assistant to provide more photos and fun for your guests. If you invest more than $5k for your wedding photography services, I provide my assistant at no additional expense. Alternatively you can pay the expense and they can assist, as well as provide services of a 2nd photographer for the most important moments where two cameras are needed. If you require a full day 2nd professional wedding photographer, I can provide one of my Associates for you as well. These are the kind of details we will work out when we meet or chat prior to your big day.
Q:Please share an example of “DVD Slide show” you provide?
A: Yes you may! Below is a recent Chi-Town-Weddings DVD slide show.
Q: My Album was lost in a natural disaster, can you replace it?
A: Yes, in the unfortunate event that your album is lost in a natural disaster Chi-Town-Weddings will replace it free of charge. This replacement guarantee is restricted to the Ultra Premium, the Premium photo book.
Q: Do you have Insurance?
A: Yes I do. I am fully covered, as are my assistants and associates. I am happy to provided proof of insurance upon reasonable request prior to your event date. In the event your venue needs proof of insurance for their records, please have a representative from the venue reach out to Chi-Town-Weddings directly and I’ll happily send them a copy of the policy with their name listed on the policy.
Thank you…Robert R Gigliotti
Chi-Town-Weddings Photographer and Proprietor